Healthcare consolidation and the rise of non-clinical stakeholder influence is limiting physician autonomy and transforming brand purchasing dynamics.
As such, medtech commercial teams are evolving which stakeholders to focus on and how to best engage them. Companies need a more comprehensive account targeting approach, going beyond just procedural volumes to also include affiliations, true patient reach, influence mapping, referral patterns, and more. They must go further than communicating on just product features, and incorporate data-driven value messages highlighting economic and patient outcomes, tailored to a complex mix of stakeholders across multiple communication channels.
Our data and experts make this commercial evolution easier for you, so you can focus on building better relationships with your stakeholders:
Acquire and manage
the right data for comprehensive targeting
Prioritize and profile
the best-fit accounts and stakeholder mix
Prepare
field reps with accurate account intel and powerful communications
Engage
the right stakeholders with the right message at the right time and place
What our clients say
"DRG's data has affected sales planning and territory alignment meaningfully in the form of better-informed segmentation, targeting, metrics, and territory sizing … our ability to track market share at a granular level is markedly improved. Data was also able to be integrated with other internal data to maximize its impact and reliability."
Vice President, Strategy
Leading Medical Device Company
How we help
1
Account segmentation and targeting
Set up commercial teams for success with the accounts and stakeholders influencing brand uptake
- Our advanced methodology identifies and profiles the right mix of accounts and stakeholders in an increasingly complex purchasing landscape
- Leverages diverse data sets to build on traditional volume-based analyses with true patient reach, influence mapping, affiliations, referral patterns, reimbursement trends, and more
- Segmentation analysis identifies customer needs, beliefs, behaviors, and value drivers to build personas and inform engagement strategies
- Our vast hospital data set ensures you have a fresh, comprehensive view of the market:
- United States: 6,800 hospitals, 2+ million providers, complete hospital claims and ASC data coverage directly from CMS
- Europe: 12,000 hospitals, 22 countries covered, facility-level data
- Visibility into 300+ million patients (over 3 years), with the ability to link multiple aspects of the patient care experience
2
Account penetration tracking
Allocate resources towards accounts based on their opportunity potential
- Integration of your internal data with our landscape analysis to determine account-specific approach:
- Expand
- Monitor and maintain
- Growth
- Low priority
- Recommendations on account resourcing and engagement strategy
3
KOL identification and profiling
Find the influential KOLs that your peers may be missing
- Multi-pronged approach to identification:
- Integrated network influence, digital and social influence, and peer-to-peer status
- Rankings and profiles for top performing KOLs, including by use case (national, rising star, regional, digital)
- Recommendations that consider KOL type, rank, alignment to client priorities, and affiliations
4
Tableau and Salesforce custom integration
Ensure your sales teams use targeting intel with solutions that fit into their workflow
- Targeting data and concise and actionable insights incorporated into your CRM platform
- Our flexible, custom approach ensures that data aligns to your view of the market and your organizational set up
5
Sales enablement
Win key accounts with effective communication and negotiation
- Evidence generation strategy and value proposition development
- Creation of messaging, content, and tools for account engagement
- Framework to identify optimal messaging for specific clinical and non-clinical stakeholders
- Learning team prepares sales reps with the right strategies and skillsets to engage successfully
6
Multichannel marketing
Enhance customer experience and increase engagement with innovative marketing approaches
- Provider and patient online and offline channel and content preferences for information, educational and service needs
- Digital competitive landscape and digital maturity index to benchmark against peers and uncover market white space
- Content strategy and execution planning
- KPI planning, benchmarking, and marketing effectiveness
How can we support your commercial strategy?
Data and services
Our integrated data repository underpins all of our solutions
DRG Integrated Data Repository
- Linking and integration capabilities for a comprehensive market view
- Largest volume of patients and hospitals covered in the industry
- Expansive coverage for geographies and insurance types
- Fastest, freshest market data available
Claims
- Visibility into 300+ million patients (over 3 years)
- 2+ million healthcare providers
- 98% of 750 U.S. payers, real-time insight into market changes
- Submitted claims (837s) and remittance (835s)
- Hospitals, physician offices, ASCs, pharmacies long-term care, and nursing
facilities
Purchase order data
- 1,900 hospitals and ASCs
- 3,000 U.S. manufacturers
- 2+ million U.S. SKUs
- SKUs mapped to device categories
Electronic health records
- Visibility into 100+ million patients (over 3 years)
- 90 million patients with overlapping EHRs and medical / pharmacy claims
- Diagnoses, diagnostic tests, assessments, vaccines, vitals, Rx
Encounter level hospital device usage
- U.S.: 6,800 hospitals, 2+ million providers
- Complete hospital claims and ASC data coverage directly from CMS
- Europe: 12,000 hospitals, 22 countries covered, facility-level data
- Global: Research-driven understanding of volumes and brand usage
Healthcare provider affiliation directory
- 6.5+ million affiliations
- Affiliations among 3,200 health systems and 2+ million HCPs
On demand market overview
- 50 countries
- 12 therapeutic areas
- 80 device markets
Full spectrum of commercialization intelligence solutions:
From data and insights to putting strategy in action
Data
- Medical and pharmacy claims
- Electronic health records
- Purchase order data
- Encounter-level hospital device usage data
- Healthcare provider and affiliations directory
- Social intelligence
- Epidemiology
Custom analytics & advisory
- Real-world evidence
- Market research
- Custom data analysis
- Advisory and consulting
Commercial Training and Tools
- Sales education
- Value dossiers and slides
- Communication tool kits
- Detail aids
- Budget impact calculators
Why we're different
Data accuracy and diversity
Our real world data repository features the largest set of hospital data assets on the market, including complete hospital claims and ASC data coverage directly from CMS, to give our clients a comprehensive view of provider, facility and network influences at a national level.
Adrienne Lovink
Partner, Medtech Consulting and Analytics
Decision Resources Group
Commercial expertise
Mapping healthcare data sets and finding the right answers is really hard – you need to have an intimate understanding of the data sets, therapeutic area, market context, and reimbursement dynamics. For example, in logging a procedure like FESS with balloons, physicians may under report balloon codes as they are not reimbursed separately. Not accounting for this could throw off your targeting efforts.
DRG simplifies the targeting process for our clients – we have the right experts to take care of the vetting and analysis, so you can worry less about data headaches and focus more on helping your sales team achieve success.
Ed Park
Commercialization Expert, Medtech
Decision Resources Group
Comprehensive, customized solutions
No matter your point in the commercial evolution journey - whether you are cold-calling to fostering your most important relationships - we have solutions to meet you where you are.
And while other vendors may offer piecemeal fixes, we pride ourselves on providing end-to-end commercial effectiveness solutions, from data acquisition to customer engagement models driven by focused analytics.
Andrew Lee
Vice President, Medtech Solutions
Decision Resources Group
Get started
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