BURLINGTON, Mass., Nov. 20, 2013 /PRNewswire/ -- Decision Resources Group's expert review of the newly launched state healthcare exchanges finds a few successes among a multitude of issue-laden websites. State exchanges, whether state- or federally-run, opened for business on October 1, 2013, ushering in frustration for many and new health coverage for others. The newly released "State Exchange Report Card" incorporates expert evaluation of each state's exchange on several different criteria, allowing for an objective, like-for-like comparison.

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Key Facts:

  • Decision Resources Group's newest Executive Briefing, entitled "Healthcare Exchange Honor Roll & Delinquent List: The Failures Outweigh The Fabulous," pulls out the best and worst from its newly released "Report Card" to create an Honor Roll—Connecticut, Kentucky, Washington and Arkansas—and a Delinquent list, topped by Healthcare.gov.
  • The Briefing also highlights state-run exchanges that have struggled, as well as providing a look ahead to 2014.


  • Bill Melville, Market Analyst for Decision Resources Group, said: "The noise from healthcare.gov drowned out some early successes. By and large, state exchanges like Washington, Connecticut and Kentucky that stuck to basic functionality sailed through October. Aside from these 'Honor Roll' states, the limping federal web portal sent many grades on our State Exchange Report Card tumbling.  After six weeks, projected 2014 enrollment seems overly optimistic, if not totally unreachable. The key question is: can healthcare.gov rebound enough to salvage 2014 or will it sink exchange efforts in 30-plus states?"
  • Carolyn McMeekin, Vice President of Insight Products for Decision Resources Group, adds: "Not since Lyndon Johnson has a president had the opportunity to recast healthcare in such a profound way. As the United States becomes focused on outcomes and not volume in healthcare, it is aligning with other industrialized nations and coming to terms with the need to manage rising medical costs. But without the technology to reinforce the desire, the status quo will limp along. Unless healthcare.gov is fixed quickly, Obamacare will be less Great Society and more of footnote on mediocrity."

Additional Resources:

  • Decision Resources Group is offering an open webinar based on the new "Report Card" and Executive Briefing, which will discuss states considered "Delinquents" as well as those on the "Honor Roll." This webinar will take place December 16th, 2013 at 2 pm Eastern and is open to media, payer, provider, PBM, government and Pharmaceutical executives. Register for the webinar here.
  • Download the Executive Briefing at www.hl-isy.com/State-Exchange-Report-Card

About the "State Exchange Report Card"

How do state exchanges stack up for readiness, competition and potential to impact their markets? Decision Resources Group experts rate all fifty states plus the District of Columbia on its NEW "State Exchange Report Card."  Grades will be updated regularly as new developments occur.  Download the explanatory Executive Briefing at www.hl-isy.com/state-exchange-report-card

About Decision Resources Group

Decision Resources Group is a cohesive portfolio of companies that offers best-in-class, high-value information and insights on important sectors of the healthcare industry. Clients rely on this analysis and data to make informed decisions. Please visit Decision Resources Group at www.DecisionResourcesGroup.com.

All company, brand or product names contained in this document may be trademarks or registered trademarks of their respective holders.

For more information, contact:

Lydia Smith

Elizabeth Marshall

Decision Resources Group

Decision Resources Group





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