At Decision Resources Group (DRG), our mission is to provide health insights that change lives. We are the premier provider of high-value healthcare analytics, data and insights products and services to the world’s leading pharmaceutical, biotechnology, and medical technology companies.
We’re looking for a skilled Tech Support Specialist in our Burlington office. The position will provide first level support to Burlington staff and Global locations. Using telephone and remote desktop software the user will work to close remote and local office tickets. They will be expected to work with IT contacts as needed to help solve computer issues and to enforce software standards and practices. They will be called upon to assist desktop support technicians as needed.
Decision Resources Group offers a competitive compensation package and medical, dental, vision and life insurance programs from first day of employment. We also offer a 401(K) retirement plan after two complete months of employment. Our community of over 1,300 people across 17 offices in North America, Europe and Asia include the world’s top experts, analysts, forecasters, and problem-solvers who are passionate about providing critical insights to the healthcare industry. At DRG, we know that better understanding of data leads to better application of data, which is why our experts partner with our clients to transform varied bodies of data into the evidence required to make well-informed business decisions.
Decision Resources Group is proudly committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.